WHEN WILL I RECEIVE A REFUND OR REPLACEMENT FOR MY RETURN OR EXCHANGE?

ONCE YOUR RETURN PARCEL IS RECEIVED BY OUR RETURNS TEAM, WE AIM TO PROCESS AND REFUND IT WITHIN 10 DAYS. YOU WILL RECEIVE AN EMAIL NOTIFICATION AS SOON AS YOUR REFUND OR EXCHANGE IS PROCESSED! PLEASE CHECK YOUR RETURNS PARCEL'S TRACKING DETAILS TO SEE IF THIS HAS BEEN DELIVERED TO OUR RETURNS TEAM!