IN LINE WITH OUR POLICY, IF OUR RETURNS TEAM HAS ANY CONCERNS ABOUT THE CONDITION OF THE ITEM(S) RETURNED, IT WILL BE FORWARDED TO OUR COMMUNITY EXPERIENCE TEAM AT OUR STUDIO FOR FURTHER CONSIDERATION. OUR DEDICATED TEAM WILL THOROUGHLY INSPECT THE ITEM(S) AND REACH OUT TO YOU WITHIN 24 HOURS OF RECEIPT TO DISCUSS YOUR RETURN.
IF YOUR RETURN IS ACCEPTED, WE WILL ISSUE A REFUND OR EXCHANGE YOUR ITEM(S) AS REQUESTED. YOU WILL RECEIVE A CONFIRMATION EMAIL TO NOTIFY YOU OF THE OUTCOME.