ALTHOUGH WE DO TRY OUR ABSOLUTE BEST TO SHIP ALL ORDERS AS PROMPTLY AND ACCURATELY AS POSSIBLE, OCCASIONALLY HUMAN ERROR DOES OCCUR. IN ORDER TO GET THIS RESOLVED AS SOON AS POSSIBLE FOR YOU WE JUST NEED A FORM OF 'EVIDENCE' TO BE ABLE TO FILE AN INVESTIGATION. THIS WILL ENABLE US TO INVESTIGATE WHAT HAPPENED HERE AND MAKE SURE THIS DOESN'T HAPPEN AGAIN!
FOR THIS, PLEASE EMAIL US A PHOTO OF THE ITEM YOU HAVE MISTAKENLY RECEIVED ALONG WITH THE GARMENT BAG! SPECIFICALLY WHAT WE NEED TO SEE IS THE BARCODE OR SIZE STICKER ON THE GARMENT BAG!