IF YOU DO NOT PAY CUSTOMS AND YOUR PARCEL IS RETURNED BACK TO US SAFELY, AS OUR POLICIES STATE, WE WILL REFUND YOU FOR THE ITEMS IN YOUR ORDER! HOWEVER, PLEASE BE AWARE THAT WE WILL NOT BE ABLE TO REFUND:
- THE INITIAL SHIPPING COST
- THE RETURN SHIPPING COST, AS CHARGED BY THE COURIER
JUST TO LET YOU KNOW IN ADVANCE, FROM EXPERIENCE, WE KNOW THAT REFUSED PARCELS CAN SOMETIMES TAKE A LONG TIME TO ARRIVE BACK IN THE UK, IF AT ALL, AS YOUR LOCAL CUSTOMS BODY CAN CHOOSE TO DISPOSE OF THE PARCEL SHOULD IT BE REFUSED.