COMMUNITY

• AM I ABLE TO RESERVE ITEMS IN MY CART?

  WE FEEL IT IS FAIREST TO OUR COMMUNITY TO OFFER NAMED COLLECTIVE® PIECES ON A FIRST COME, FIRST SERVED BASIS. FOR THIS REASON, WE ARE UNABLE TO OFFER THE OPTION TO RESERVE ITEMS IN YOUR CART. WE RECOMMEND CHECKING OUT AND COMPLETING A PURCHASE AS SOON AS POSSIBLE IF YOU WOULD LIKE TO BUY ITEMS, A...

• DO YOU HAVE A PHYSICAL STORE?

  WE ARE CURRENTLY AN ONLINE STORE ONLY - HTTPS://NAMEDCOLLECTIVE.COM/ ! WE SHIP WORLDWIDE AND HAVE BOTH A STANDARD AND NEXT-DAY DELIVERY SERVICE FOR UK ORDERS! WE ALSO OFFER RETURNS AND EXCHANGES ON ORDERS, WHICH YOU CAN FIND FURTHER INFORMATION ON ON OUR RETURNS PAGE ON OUR WEBSITE. WE HOPE TO BE...

• DO YOU HAVE DISCOUNT CODES?

  UNFORTUNATELY, WE ARE NOT CURRENTLY OFFERING ANY FORM OF SALES OR DISCOUNTS! IF THIS CHANGES IN THE FUTURE, ALL DETAILS FOR ANY PROMOTIONS WILL BE AVAILABLE ON OUR WEBSITE AND SOCIALS!

• DO YOU HAVE GIFT CARDS?

  YES! YOU CAN PURCHASE OUR E-GIFT CARDS HERE AND YOU CAN PURCHASE THEM IN VARIOUS DENOMINATIONS!

• I EMAILED CUSTOMER SUPPORT, WHEN CAN I EXPECT A RESPONSE?

  WE AIM TO RESPOND TO ALL QUERIES WITHIN 1 WORKING DAY, MONDAY THROUGH FRIDAY (EXCLUDING UK BANK HOLIDAYS). PLEASE NOTE THAT RESPONSE TIMES ARE LIKELY TO BE LONGER DURING PEAK PERIODS AND WE WOULD RECOMMEND ALLOWING UP TO 3 WORKING DAYS.

• WHAT PAYMENT METHODS DO YOU ACCEPT?

  WE ACCEPT MOST MAJOR CREDIT OR DEBIT CARDS THESE INCLUDE AMEX, APPLE PAY, DINER CLUB, DISCOVER, GOOGLE PAY, MAESTRO, MASTERCARD, PAYPAL, SHOP PAY, VISA.

• WHEN WILL YOU RESTOCK?

  WHEN OUR COMMUNITY SHOWS US A HUGE AMOUNT OF SUPPORT ON A CERTAIN DROP, WE ALWAYS TRY TO BRING THIS BACK FOR OUR NAMED COMMUNITY. IF YOU WANT TO BE NOTIFIED AS SOON AS YOUR PREFERRED SIZE COMES BACK IN STOCK, YOU CAN SIGN UP FOR RESTOCK NOTIFICATIONS VIA EMAIL! TO DO SO PLEASE GO TO OUR WEBSITE, ...